Tag Archives: customers

How to Turn First-Time Buyers Into Repeat Customers (Klaviyo Thank-You Flow Tutorial)

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In this video, I break down the exact post-purchase email flow structure we use with our clients to turn first-time buyers into repeat customers.

Inside the video you will learn:

– Why most post-purchase flows fail
– How to reduce buyer's remorse immediately after purchase
– The exact post-purchase email sequence structure
– When to introduce upsells and cross-sells
– How product education increases repeat purchases
– How to collect reviews and UGC that drive future conversions
– The metrics that actually show if your flow is working

We also cover the most common mistakes that sabotage post-purchase flows, including:

– Upselling too early
– Skipping product education
– Using Smart Sending incorrectly
– Not separating new vs returning customers
– Tracking the wrong performance metrics

00:00:00 Why most brands lose customers after the first purchase
00:01:21 Why most post-purchase flows fail
00:03:04 The post-purchase flow structure
00:12:28 Common post-purchase flow mistakes
00:14:50 Metrics to track for post-purchase flows
00:16:12 Recap
00:16:41 Next video to watch

#emailmarketing #Klaviyo #ecommerce

Claude Skills for AI Automation (Find Customers, Custom Proposals with AI)

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Get 1 Year Admission to our AI Academy for Professionals on Agentic AI: https://cuttingedge.school/agentic-ai-for-daily-work

Build a complete Agentic AI outreach system using Claude that can automatically find leads, research them, and generate personalised proposals without coding.

In this video, you’ll learn how to connect tools like Apollo, Gmail, Gamma, and Chrome with Claude to automate lead generation, research, and outreach workflows.

The system can identify potential prospects, collect their emails and LinkedIn profiles, research their latest achievements, create a personalised proposal, and generate a professional outreach email automatically.

In this video, you’ll learn how to:

👉 Build an AI-powered outreach automation system using Claude Co-Work

👉 Find leads automatically by researching top podcasts, guests, and industry experts

👉 Use Apollo integration to collect emails and LinkedIn profiles

👉 Generate personalised outreach emails with HTML formatting

👉 Automatically create custom proposals using Gamma AI

👉 Use Claude skills, connectors, and plugins to build reusable AI workflows

👉 Automate repetitive business tasks with scheduled AI workflows

👉 Build multi-agent workflows where different AI agents handle research, formatting, and outreach

Agentic AI workflows like this can transform how businesses handle lead generation, research, and sales outreach, saving hours of manual work and increasing response rates.

⏰ Timestamps:

00:00 – Introduction: AI Outreach System Overview
00:30 – Project Goal: Building a Podcast Guest Outreach System
00:55 – Step 1: Researching Top Podcasts u0026 Guests
01:41 – Claude Desktop u0026 Co-Work Interface Overview
02:09 – Skills, Models, and Scheduling Tasks
03:16 – Creating the Podcast Guest Research Prompt
04:03 – Claude Searching YouTube for Podcast Data
05:10 – Auto-Generated Podcast Research Document
06:46 – Step 2: Finding Emails u0026 LinkedIn with Apollo
08:19 – Cost-Optimized Email Search Strategy
09:29 – Generating Lead List u0026 Excel Sheet
10:47 – Automating Lead Generation with Scheduled Tasks
11:44 – Step 3: Creating Personalized Proposals with Gamma
12:48 – Connecting Gmail u0026 Gamma API
14:13 – Multi-Agent Workflow for Email u0026 Proposal Creation
16:14 – Fixing Connector Issues u0026 Regenerating Drafts
17:04 – Reviewing Generated Emails u0026 Gamma Proposal
18:41 – Approving Outreach for Remaining Guests
19:01 – Creating Custom Claude Skills
21:29 – Understanding Skill.md Files
22:49 – Importing Skills from Libraries
23:30 – Understanding Claude Plugins
25:26 – Using Plugin Commands in Prompts
26:16 – Skill Testing u0026 Evaluation Dashboard
27:05 – Department-Specific Plugins (Marketing, Finance, etc.)
28:05 – Saving and Using a New Skill
28:49 – Automating Workflows with Scheduled Tasks
29:16 – Final Thoughts

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Winning Back Customers in the Age of AI

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This conversation explores the impact of AI on retail, particularly focusing on how direct-to-consumer (DTC) brands can adapt to the changing landscape. It discusses the rise of AI search, the importance of winning customers back from AI platforms, and strategies for enhancing customer experience on e-commerce sites. The conversation emphasises the need for brands to create compelling experiences that leverage advanced tools and build trust with customers, ultimately leading to higher conversion rates and customer loyalty.

# Two ways to take this further.
AI Audit Request – https://eu1.hubs.ly/H0qZmsv0
Newsletter – https://eu1.hubs.ly/H0qZmst0

Website: https://www.firney.com

Chapters

00:00 The Rise of AI in Retail
04:05 Understanding the New DTC Funnel
07:42 Winning Customers Back to Your Site
12:11 Enhancing Customer Experience on Your Site
16:12 Leveraging Advanced Tools for Retention
20:34 Creating a Personalized Shopping Experience
25:18 Building Trust and Authenticity in E-commerce
28:12 The Human Element in E-commerce
32:58 Creating a Compelling Brand Experience
37:48 Optimizing Site Performance for Better Sales
42:11 Leveraging Content for LLM Engagement
48:17 Advanced Tools for Enhanced Customer Experience
57:07 Thanks.mp4

This will rank you #1 AND bring you customers.

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🚨 Join my FREE AI SEO Live Workshop on Feb 13: https://events.consistentclientagency.com/home

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Having spent 10 years ranking local businesses and Fortune 500 companies like Adobe at number one on Google, I’ve seen how most people approach SEO way too slowly. In this video, I’ll show you faster and smarter strategies that help you rank on Google without wasting months guessing what works.

You’ll learn simple and practical local SEO tips that improve your search engine optimization step by step. I’ll explain how Google chooses who gets visibility, how to build online trust, and how to make sure your business gets found by customers who are already searching for your service.

By the end, you’ll understand exactly how to use SEO and local search to grow your business, get more leads, and position yourself as the top choice in your city, even if you are not an expert.

#marketing #seo #business

4 Ways To Get Your First 10 Customers (41mins Full Class)

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Join our Futur Pro Community to get access to Chris, lessons, and trainings just like this to scale your creative business: https://thefutur.com/pro ←

Whether you're starting anew or looking to revitalize your business, this video offers practical insights and actionable steps to jumpstart your customer acquisition process. Join Chris as he navigates the journey of business recovery, sharing key strategies that have helped businesses bounce back and thrive. From identifying potential leads to crafting compelling offers, this masterclass is packed with valuable tips to get your business on the path to success.

Timecodes:
00:00 Intro
02:00 Understanding Your Business
05:00 Strategy #1: Target Market
10:00 Strategy #2: Compelling Offers
20:00 Strategy #3: Social Proof and Testimonials
30:00 Strategy #4: Outreach and Follow-ups
39:00 Outro

#CustomerAcquisition #BusinessRecovery
#StartupTips #EntrepreneurAdvice #BusinessGrowth

FREE Resources here: https://thefutur.com/free-resources

🚀 Futur Accelerator
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Host: Chris Do (Bald Asian Guy Talks About Business)
Cinematographers/Editors: @RodrigoTasca u0026 @Tascastudios MOCS Media

How to Fill Empty Restaurants with Crowds: A 100-Person Challenge

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Discover how one daring social media experiment can transform an empty restaurant into a bustling hub overnight. Watch the magic unfold in the embedded video and get a glimpse of the gear and styles used to capture these memorable moments.

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Join me on my social media adventures and stand a chance to win exciting prizes! Follow my Snap journey for cash giveaways, subscribe to my real estate channel for insightful tips, and join me on Kick just because why not! Check out Designer Sucks for unique apparel, and book a personalized shoutout from me on Cameo. Don’t forget to follow my Instagram for daily updates and explore my reveals channel for exclusive content.

Here’s what I use to make my videos and maintain my style:
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The Revolut growth story Chad West 50k – 20m customers in 5 years! #fintech #banking

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👍 Hire outstanding talent like Chad at www.tieronepeople.com

Dexter interviews Chad West, VP of Marketing at Argent and former Director of Global Marketing at Revolut. Discover how Chad helped scale Revolut from 50,000 to 20 million customers in just 5 years and why he believes digital assets will surpass fintech's potential.
What You'll Learn:

🚀 Chad's growth marketing strategies that scaled Revolut 400x
🪪 Why crypto wallets and digital assets are the next fintech revolution
🤝 Career advice for marketers navigating AI disruption
💹 Marketing tips for fintech founders on customer acquisition without massive ad spend
✈️ Chad's journey from UK politics (advisor to PM David Cameron) to fintech and Web3

About Chad West:
Chad West joined Revolut in 2017 as employee #25 and their first senior marketing hire. He transformed Revolut from an unknown fintech app into one of the world's fastest-growing tech companies through advocacy-driven growth, referral campaigns, and community building.
Now VP of Marketing at Argent (Ethereum's leading smart wallet) and advisor to Sorare, Chad shares his unconventional marketing philosophy focused on customer advocacy over expensive advertising.

Chapters

00:00 Intro
01:30 What it's like to work at Revolut
03:50 How Revolut Identified a gap in the market
05:20 How Chad joined Revolut
08:10 Expanding Revoluts early customer base
12:00 Being obsessed with customers
15:20 Revoluts first 1 million customers
19:00 Leveraging PR and Media

—————————————————————————————————————————————-

** Check out Fintech Chatter Podcast for the full Audio interview **
https://tieronepeople.com/fintech-chatter-podcast/

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The DARK Psychology That Reveals What Your Customers Will ACTUALLY Buy

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👉 [FREE COURSE] Build or Grow Your Agency http://adamerhart.co/course
🔥 [FREE BOOTCAMP] Launch Your Marketing System in 1 Hour http://adamerhart.co/bootcamp
📝 [FREE CHEATSHEET] Your 1-Page Marketing Plan http://adamerhart.co/cheatsheet

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🚀 Launch your entire business in one click
When you sign up for HighLevel using my link, you’ll get instant access to my entire marketing system—completely free.

Start here →
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Here’s what you’ll unlock:

✅ $10K/month agency blueprint
✅ Client-getting funnels, scripts, and sales assets
✅ Outreach templates that actually get replies
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✅ Affiliate marketing roadmap to $100K+
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🎁 Everything above is yours when you sign up here:
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Includes the extended 30-day trial, live bootcamp, and every bonus—100% free.

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⚠️ Important: Turn off ad blockers or VPNs before signing up to make sure your bonuses track properly.

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👋 Who am I?
I’m Adam Erhart—marketing strategist and business builder. I’ve created winning campaigns for brands like Google, Amazon, and Meta, and now I help everyday entrepreneurs build freedom-first businesses that actually work.

🔎 Note: Some links are affiliate links. I only recommend tools I personally use—never at any extra cost to you.

0:00 – Why Customers Don’t Buy What They Say They Want
0:36 – The Psychology Gap: Words Lie, Wallets Don’t
1:14 – Real Example: When Market Research Goes Wrong
2:24 – The 5 Psychological Patterns That Reveal Real Buying Behavior
3:28 – Pattern #1: What Questions Reveal About True Buying Intent
4:38 – Pattern #2: Content People Watch vs. What They Say They Want
5:43 – Pattern #3: The Truth About Decision-Making and Buyer Timelines
6:43 – Pattern #4: Sales Objections That Predict a YES (or a No)
7:47 – Pattern #5: What Customers Actually Use After They Buy
8:59 – Case Study: YouTube Course vs. Funnel Course Psychology
10:08 – How to Collect and Analyze Real Customer Behavior Data
17:07 – The 3 Big Mistakes That Ruin Market Research (and How to Fix Them)

How to Get SO Many Customers with AI it feels ILLEGAL

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Get my FREE Offer Template here: https://bit.ly/3J1ocBH

Most people are using AI wrong, and it’s costing them customers. I’ve trained thousands of entrepreneurs on sales and built companies doing $100M+ a year using AI the right way.

In this video, I’ll walk you through the 5 phases of sales and show you exactly how to use AI to get more customers today.

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